59 // Designing Experiences Part 2 - Elements & Touchpoints with Dr. Bob Rossman & Dr. Mat Duerden

Today’s episode is the second part of an extended conversation about experience design with Dr. Bob Rossman and Dr. Mat Duerden. If you haven’t heard the first part, I recommend you go back and check it out! The focus of this conversation is on the second section of the book Designing Experiences, which my guests co-authored. Today we talk about: 👉 6 universal experience elements to consider when designing👉 Leveraging principles of intentionality and heterogeneity to make design decisions👉 Experience mapping and the value of designing each discrete touchpoint, including the ending of the experienceSupport the show

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The Learning Experience Leader Podcast is a project devoted to design, leadership, and the psychology of learning. The aim of the show is to help you expand your perspective of learning design through conversations with innovative professionals and scholars across the world. Every other week a different practitioner or researcher shares insights from their work and experience to bring a more holistic view on how learning happens and what we can do to create amazing learning experiences through design and leadership. If you are interested in how people learn and how you can be more effective in helping others grow and develop, then this podcast is for you.