Book Review - Upstream: The Quest to Solve Problems Before They Happen by Dan Heath

From the website for the book, "So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, and doctors treat patients with chronic diseases, and call-center reps address customer complaints. But crime and chronic disease and customer complaints are preventable! So why do our efforts skew so heavily toward reaction rather than prevention?"In summarizing and reflecting on the book I'll cover: 👉 The three barriers to upstream thinking and how to start overcoming them👉 7 questions to ask yourself when trying to solve upstream challenges👉 Reflection on ways instructional and learning experience designers can be more like systems designers in helping organizations realize their goalsResources👉 Book information and helpful resourcesIntroduction music, “For Mimi” by Twin Musicom is licensed under a Creative Commons Attribution 4.0 license Check out the artistSupport the show

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The Learning Experience Leader Podcast is a project devoted to design, leadership, and the psychology of learning. The aim of the show is to help you expand your perspective of learning design through conversations with innovative professionals and scholars across the world. Every other week a different practitioner or researcher shares insights from their work and experience to bring a more holistic view on how learning happens and what we can do to create amazing learning experiences through design and leadership. If you are interested in how people learn and how you can be more effective in helping others grow and develop, then this podcast is for you.