153: Future-proofing Your Organisation with Adaptive Skills – Lozanne Pretorius

In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating the volatile, uncertain, complex, and ambiguous (VUCA) world of work. By positioning learning and development as a strategic pillar, the organisation has seen improvements in customer experience, profitability, and employee engagement, making L&D a key driver of organisational transformation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/153/ Podcast information and more episodes: https://learninguncut.global/podcast/

Om Podcasten

Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real people having real conversations and sharing real examples and advice. PROGRESSIVE We want to showcase the “unsung L&D heroes” out there doing great work, being brave and trying new things. PRACTICAL We invite our guests to share tips and strategies to help listeners take their solutions to the next level. We aim to provide actionable takeaways for our listeners through show notes, links and downloads wherever possible.