90: Creating Customer Impact – Gill McEwen

Blackmores Institute educates Blackmore’s customers and consumers about natural health care products, including their own brands. They consistently focus on providing education solutions that create impact for their customers who primarily work in pharmacies. This focus guides what solutions they develop, what approaches they test, how they design solutions and how they measure and evaluate outcomes. Blackmores Institute provides an excellent example of what it looks like when a learning and development team thinks ‘business first.’ Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/90/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

Om Podcasten

Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real people having real conversations and sharing real examples and advice. PROGRESSIVE We want to showcase the “unsung L&D heroes” out there doing great work, being brave and trying new things. PRACTICAL We invite our guests to share tips and strategies to help listeners take their solutions to the next level. We aim to provide actionable takeaways for our listeners through show notes, links and downloads wherever possible.