E14: How to manage a multi-generational team

The workforce is changing. It brings a lot of opportunities to learn, grow and innovate but also a lot of challenges, expectations, and working styles- and managing a generation gap is one of them.  Throughout my entire career, I had the opportunity to manage from baby boomers to Gen X and millennials, with Gen Z now in focus.  So I want to share with you some tips and advice from my experience so that you can create an environment that is both productive and inclusive for everyone.    Follow Steve on: LinkedIn Youtube

Om Podcasten

Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”