E28: Unmasking Customer Care: How Do You Know Who Truly Cares?

EVERYBODY SAYS THEY CARE MOST ABOUT THEIR CUSTOMER...but do they? 💬 It's a crucial question that every business, no matter how large or small, must answer with sincerity.   In today's market, the phrase "customer is king" is tossed around like confetti, but how can you tell who's truly in service of their throne? 🤔 How do you separate the lip-service from the actual service?   In this episode I want to peel back the layers, revealing the truth behind customer care. Join me into the world of customer service, exploring the signs of genuine care and unmasking the facades.   Follow Steve on: https://www.linkedin.com/in/stevebederman/ https://www.youtube.com/@stevebederman

Om Podcasten

Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”