E5: Teach Everyone to Make Decisions and Not Fear Consequences

Lesson no #5 is all about encouraging people to make decisions and not be afraid to stand by them. There's a tendency in most companies for people to have ideas but not want to definitively stand behind those ideas. They don't want to be wrong, get in trouble, or look poor in front of their tiers.   We make decisions every day and it's important to build a culture that supports trust and encourages employees to make decisions. Tomorrow comes, whether you made that decision or not.   Follow Steve on: LinkedIn Youtube

Om Podcasten

Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”