How a Call Center Carrier Can Help You Increase Customer Interaction and Reduce Costs

Steve Bederman on the Telecom Reseller Podcast, hosted by Douglas Green.   Steve Bederman of NobelBiz makes his case for the call center specific carrier approach. Bederman defines what constitutes a call center specific carrier and helps us understand what the concept means in contrast to other approaches. Then we learn how this model can cut costs. Bederman serves as President of NobelBiz, a Contact Center Technology Company that provides carrier and software services.   Steve Bederman discusses how his company is dedicated to making contact centers function more effectively but at lower costs. Bederman is an accomplished leader, and a highly regarded Contact Center industry innovator. Steve has had a phenomenal journey throughout his career and his expertise in corporate restructuring and strategic growth brought him the reputation of a renaissance business leader.   He is also an Amazon best-selling author having released a very successful series of corporate thrillers. “Make a promise, keep a promise,” proclaims Bederman as a guiding principle of business conduct, with or without technology.   https://nobelbiz.com/blog/steve-bederman-interview-doug-green/ https://telecomreseller.com/2020/07/10/podcast-how-a-call-center-carrier-can-help-you-increase-customer-interaction-and-reduce-costs/   Follow Steve on: https://www.linkedin.com/in/stevebederman/ https://www.youtube.com/@stevebederman

Om Podcasten

Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”