Winning Customer Trust through Omnichannel Communication | Amazing Business Radio Podcast

Steve Bederman was invited on the Amazing Business Radio Podcast, hosted by Shep Hyken Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz, a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey. https://nobelbiz.com/blog/winning-customer-trust-through-omnichannel-communication-steve-bederman-on-amazing-business-radio/   Follow Steve on: https://www.linkedin.com/in/stevebederman https://www.youtube.com/@stevebederman

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Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”