Jon Picoult
Send us a text In this episode, my guest is Jon Picoult. Jon is a customer experience expert who has been helping guide companies through the customer experience journey to creating "raving fans" that drive business growth. Jon has a new book "From Impressed to Obsessed" and we spend time discussing the book along with an in-depth discussion of his body of work in customer experience. A sought-after business advisor and speaker, Jon has worked with some of the world’s foremost brands, person...