Episode 902: Communication and Teamwork

This week we are talking about another one of the competencies that is required in the LSSC program: Communication and Teamwork. “Library Support Staff need to communicate effectively with library users, library staff, and others in a variety of situations to offer high-quality customer service.” You can check out our full show notes page here! Being able to communicate and to work together as part of a team is critical for good library service. Even when you are the only person working in your library, there are people across your parent organization you need to work in harmony with every day. Communication and teamwork will help you to get there effectively.

Om Podcasten

Libraries are amazing places! The work library people do is so wide-ranging, it can be hard to keep up on the latest news. We are here to help. Each episode, we focus on one area of library work, discuss library news stories, recommend some books, and share a Spotlight Library that is doing some interesting work. If your image of libraries is dominated by crabby old women who shush you, or places where they scowl when you take books home - you are in for a big surprise. Libraries are the jewels of their communities, and doing all sorts of amazing things every day! Books are the backbone of any library, and there is so much more to do and to use. Service to every member of their community means searching out and connecting with the needs of a lot of different groups. No matter what your interests, there is a library out there for you! Listen to us talk about some of the great things happening in libraries today!