HOW DID SIX SIGMA TURN GE AROUND
In the early 1990s, GE was losing market share and was in dire financial straits General Electric boss Jack Welch adopted a corporate culture that was focused on continuous improvement and a belief that technology could solve all problems Welch added Six Sigma as a way to improve quality and productivity, and GE achieved remarkable results 1 Find the right people 2 Remove barriers to change 3 Ensure that everyone is trained 4 Ensure that everyone understands the process 5 Set clear goals and targets 6 Provide clear rewards 7 Pay attention to signals of change 8 Strive for perfection 9 Motivate with contests and other incentives 10 Use data for feedback