FLASHBACK: Helping McDonald's Grow and the New Era of Customer Service with Ed Rensi

In this episode, Alfredo & Elaine are joined by Ed Rensi. Ed is the Executive Chairman of the Board Room Initiative & co-founder of Rensi Consulting Group which specializes in small business development and localized marketing.

Om Podcasten

Main Street Matters with Elaine Parker and Alfredo Ortiz explores the intersection of small business and government policy. With more than 90 million Americans either owning or depending on small business for their household income, policies like taxes, regulations, and access to credit have a huge effect on the American Dream. Elaine and Alfredo talk with small business owners, government officials and office holders, and experts about everything from education to the labor market on this interesting and entertaining podcast.