Why AI Isn’t the Answer for Quoting: The Risks of Using ChatGPT in Manufacturing, 450

In manufacturing, speed matters—especially when it comes to quoting. If you can’t turn around quotes quickly and accurately, your customers will move on to someone who can. But should you leverage AI, like ChatGPT, to make the quoting process easier?  In this episode of MakingChips, we’re tackling a hot topic: the risks and limitations of using large language models for estimating and quoting.  Jason Ray, the co-founder and CEO of Paperless Parts, joins us to break down why these AI tools might not be the magic solution some shops hope for. From data security concerns to unpredictable costs and AI hallucinations that could lead to costly mistakes, we’ll explain why trusting a general-purpose AI with your quoting process might be more of a liability than a benefit. Instead, we’ll explore a smarter approach—one that enhances human expertise rather than replacing it. If you care about accuracy, efficiency, and protecting your customers' data, you don’t want to miss this conversation. Because if you’re not quoting quickly and accurately, you won’t be winning business. And if you’re not winning business, you’re not MakingChips, and you’re not making money. BAM.  Segments [0:27] Use Paperless Parts for your estimating and quoting needs [2:21] The bottlenecks we all face with quoting [10:24] Paperless Parts is razor-focused on estimating and quoting [12:48] Meet us at The MFG Meeting in San Antonio [14:53] Should you use an AI engine for quoting? [19:08] Subjective vs objection AI [31:02] Why this conversation is important  Resources mentioned on this episode Paperless Parts ProShop ERP  Meet as at The MFG Meeting in San Antonio! Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

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Manufacturing is challenging, but if you are connected to a community of leaders, you can elevate your skills, solve your problems and grow your business! MakingChips was launched in 2014 to equip and inspire the metalworking nation. Hundreds of episodes and a million downloads later, it’s an industry-leading source of information, inspiration, and entertainment for manufacturing leaders of all types. It’s hosted by Nick Goellner, Mike Payne, and Paul Van Metre. They’re joined by a rotating panel of expert guests – including Titan Gilroy (TITANS of CNC), John Saunders (NYC CNC), Mark TerryBerry (Haas Automation), and many more. Join us as we tackle the topics that keep you up at night - leadership, operations, technology, growth, workforce development and culture.