Hosted by Al Martin, VP, IBM Expert Services Delivery, Making Data Simple provides the latest thinking on big data, A.I., and the implications for the enterprise from a range of experts. This week on Making Data Simple, we have Lynne Snead. Lynne is the founder of Talent Evolution Systems, a behavioral analyst, consultant, training specialist, speaker, coach. Lynne has a back ground in Educational Psychology, and has specialized in organizational performance for over 20 years. Lynne is one of the original Franklin Covey co-authors, has a best seller, she created Franklin Covey’s signature Project Development process and programs, worked directly with Stephen R Covey Senior and Stephen MR Covey Junior. Lynne started her own company in 2003. Show Notes 9:08 - Soft skills vs hard skills 14:18 - What would you call soft skills? 17:05 - Skills and culture 19:03 – Can you change culture? 22:15 – Behavioral styles Connect with the Team Producer Kate Brown - LinkedIn. Producer Steve Templeton - LinkedIn. Host Al Martin - LinkedIn and Twitter.