Service Design, with Fritz von Runte

How do you design public-facing services so that users get the best experiences? Clare Sudbery talks to Fritz von Runte about the difference between art and design, and how to make the most of service design with a collaborative, multi-disciplinary approach. Fritz von Runte is a Mancunian Service Designer obsessed with the North, improving public sector services and multi-disciplinary product development. Join our mailing list: https://www.madetech.com/resources/made-tech-connect. Our theme tune is “For The Miles” by Richard Murray. Episode links: Abby Covert, Leisa Reichelt, Jeff Gothelf, Dan Ariely, Lisa Jeffery, Kit Collingwood, Clare Moriarty, Lou Downe - 15 principles of Good Services. Visit https://tinyurl.com/podcast-making-tech-better for links and info.

Om Podcasten

Let’s make tech even better! Made Tech specialise in helping our clients to improve their software delivery. For us, that means empowering your teams to collaborate compassionately, so that they can create high quality software that delivers value quickly to the people that really matter - the users. Every fortnight our lead engineer @ClareSudbery and her team will be interviewing passionate experts just bursting to share what they know about improving software delivery. Visit https://tinyurl.com/making-tech-better for more info.