Creating Healthy Work Environments with Phyllis Quinlan

Today’s episode of Management Development Unlocked features Dr. Phyllis Quinlan, president and CEO of MFW Consultants. Phyllis has 40+ years of experience in the nursing field and is a certified professional coach, which she weaves into her consulting firm. She specializes in helping leaders create healthy work environments, building a sense of resilience and well-being in staff using emotional intelligence and the principles of healthy work environments.In this episode, you’ll hear:Phyllis Quinlan’s role as president and CEO of MSW consultants, her background as a nurse, and her work as a coach.The components of a healthy workplace environment and the part an emotionally intelligent leader plays in that.Civility at work, why it matters, and what incivility looks like.Phyllis’s tips for creating a culture of civility and citizenship alongside a healthy workplace.The differences between bullies and individuals who are chronically uncivil.Why leadership finds it challenging to address bullying behaviors on their teams.The importance of documentation.What you can expect from Phyllis’s book, “Bringing Shadow Behavior into the Light of Day.”Connect with Phyllis Quinlan:LinkedInMFW ConsultantsBringing Shadow Behavior into the Light of Day bookmfwconsultants@gmail.com---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Om Podcasten

Management Development Unlocked is a global top 5% podcast for new managers and leaders who want to transform from high-performing individual contributors to great people managers. As the saying goes, “What got you here won’t get you there.” The skills that made you a great employee are almost completely opposite from the skills that will make you a great manager and leader. Eric Girard is your guide during this key transition. Experienced managers and leaders will also benefit from the tips and tricks shared on the show. Eric interviews guests from around the world with expertise in leadership, management, empathy, emotional intelligence, productivity, feedback, cultural competence, coaching, storytelling, engagement, and other management and leadership and management topics. Eric’s guests include authors and experts with decades of real-world experience who will help you smoothly make the transition into management and leadership. About your host: Eric Girard is the CEO of Girard Training Solutions LLC, a management development firm focused on helping new managers and leaders transition into their role. ​Eric has over 30 years of experience helping improve the performance of managers, leaders, and employees, including 20 years in Silicon Valley at companies like Apple, Applied Materials, and Symantec. His superpower is facilitation, and he’s led programs around the world with his high-energy and engaging facilitation and speaking style. Eric is a passionate, lifelong learner. As a PADI Master Scuba Diver Trainer, he is pursuing the rating of IDC Staff Instructor. When he’s not hosting a podcast or designing and or delivering training, he enjoys spending time outdoors with his wife and twin 15-year-old daughters.