The Power of Soft Skills with Roberta Ndlela

On today’s episode of Management Development Unlocked, Eric welcomes Roberta Ndlela to the show. Roberta is a member of the Zulu tribe in South Africa and grew up under the apartheid system. Apartheid ended when she was 18, and at 19, she began her corporate career in the transportation industry, where she honed her communication skills. Later, as she taught English in South Korea, Roberta recognized the value of adaptability.  She credits her communication and adaptability skills for her success today.In this episode, you’ll hear:How Roberta Ndlela defines “soft skills” as human skills.Why you need soft skills in addition to technical knowledge.The top eight behaviors that successful managers or leaders possess.The data behind soft skills, why CEOs spend 20% more time learning soft skills than the average person, and the increased productivity rates of their teams.Quiet quitting and workers’ reluctance to do more than the minimum at work.Roberta Ndlela’s free 30-minute call to assist listeners with speaking or leading people.Connect with Roberta Ndlela:LinkedInInstagram---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Om Podcasten

Management Development Unlocked is a global top 5% podcast for new managers and leaders who want to transform from high-performing individual contributors to great people managers. As the saying goes, “What got you here won’t get you there.” The skills that made you a great employee are almost completely opposite from the skills that will make you a great manager and leader. Eric Girard is your guide during this key transition. Experienced managers and leaders will also benefit from the tips and tricks shared on the show. Eric interviews guests from around the world with expertise in leadership, management, empathy, emotional intelligence, productivity, feedback, cultural competence, coaching, storytelling, engagement, and other management and leadership and management topics. Eric’s guests include authors and experts with decades of real-world experience who will help you smoothly make the transition into management and leadership. About your host: Eric Girard is the CEO of Girard Training Solutions LLC, a management development firm focused on helping new managers and leaders transition into their role. ​Eric has over 30 years of experience helping improve the performance of managers, leaders, and employees, including 20 years in Silicon Valley at companies like Apple, Applied Materials, and Symantec. His superpower is facilitation, and he’s led programs around the world with his high-energy and engaging facilitation and speaking style. Eric is a passionate, lifelong learner. As a PADI Master Scuba Diver Trainer, he is pursuing the rating of IDC Staff Instructor. When he’s not hosting a podcast or designing and or delivering training, he enjoys spending time outdoors with his wife and twin 15-year-old daughters.