Don't kick the copier!
Innovation isn't a solo act - it depends on sharing and shaping ideas. And one underestimated place where this happens is within what is called a 'community of practice'. It's where different knowledge, often tacit, can be shared and used - and one of the places where this was first seen was in the strange world of photocopier repair engineers! This podcast looks at the many ways in which CoPs can help innovation. You can find a transcript here, together with many other innovation resources including video, audio, cases, tools, even some songs!