Managing Reputational Risk; The importance of media monitoring

In episode five, Grant and his guest, Fiona Moore from ECI Partners, discuss the importance of media monitoring and measurement to ensure a clear, defined approach to proactive media engagement.  During the podcast Fiona and Grant discuss how organisations large and small can take steps to track, and score their media engagement to ensure that they are meeting the needs of the organisation and ticking off the key messages that the business wants to promote. They also discuss the tools that organisations can use to ‘score’ their coverage and media opportunities and give pointers on how companies can build their own scoring system. 

Om Podcasten

If your business was hit by a crisis, would you know what to do? If you were hacked and your customer data stolen? If a member of the executive team was accused of a serious crime? If a vocal section of your customer base called for a boycott? Would you have plans and procedures in place to deal with these issues? My name is Grant Bather and I help organisations plan and prepare for issues negatively impacting their reputation. Join me in this series of podcasts as I look at the key components of a crisis management programme and look back at how organisations large and small have managed – and mis-managed – issues affecting their reputation under the media spotlight.