Managing Uncertainty Podcast - Episode #296: Managing the Whole Crisis - Cyber Disruptions Beyond the IT Department
In this episode of the Managing Uncertainty Podcast, Bryan Strawser, Principal and Chief Executive at Bryghtpath, discusses the crucial need to view cyber incidents as comprehensive organizational crises rather than mere technical issues. He highlights the importance of an enterprise-wide approach, emphasizing that leadership from across the business is essential to manage cyber disruptions effectively. Bryan explores the five pillars critical to crisis management: technical recovery, reputation management, business continuity, customer care, and post-incident recovery.