How Software Brands can Manage Fake Reviews
Why negative reviews are hurting the reputation your B2B business and how to fix it:
In this episode, we are speaking with Curtis from Objection.co, a fake review sniffer tool. Learn how the tool is able to automatically flag and remove illegitimate reviews from the major sites like Yelp, Google and Trustpilot.
Learn how Curtis draws the line between illegitimate and legitimate negative reviews, differences between platforms, and how businesses can build more positive reviews from their customers.
What we chat about with Curtis: - How Objection.co understands fake reviews - Differences between review platforms on policies to handle fake reviews - Why reputation management has a direct impact on revenue generation - How to turn a genuine negative reviews into a 5-star - To time the ask for a review based on your North-Star-Metric
Listen in to this episode of the Marketing Mavericks Show. If you enjoy the content, make sure you like the video and subscribe and let us know any questions in the comments below!
For more actionable B2B marketing content, join our Facebook Community Marketing Mavericks: https://www.facebook.com/groups/leadgenapp Find out more about the Marketing Mavericks Show on our website: www.leadgenapp.io/podcast
#reviews #digitalmarketing #customersuccess #entrepreneurship