What is friction? And how is it hurting your business?
When most folks think of friction, they probably think of middle school science class. But if you’re a customer experiencing professional, “friction” you're talking about customer pain points or frustration. This week Craig & Allison talk through their experience working with the team to identify and come up with solutions to address friction that impacts customers’ relationship with a business. Tune into #MWB to learn that and more about working with your spouse/partner not only at home but also at the office! Links: http://audibletrial.com/BizMarried https://www.marriedwithabusiness.net/