Special: Pay attention to crisis data, because it's the story of our times, says Nancy Lublin

"Anxiety," "grief," "mom": these are the words that are coming up at this extreme moment in time. That data comes from Crisis Text Line’s Nancy Lublin, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Crisis Text Line provides free, confidential crisis counseling via text, 24/7. To help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling – and that data is telling them the story of right now. Hosted by editor-at-large Bob Safian. Want to support Crisis Text Line? Here's what Nancy suggests:SEND US MORE PEOPLE IN PAIN. We want to help. Share CrisisTextLine.orgSEND US MORE PARTNERS. We want more people to know we are here and 100% operational. Media partners, companies, influencers, hotlines. Find us at CrisisTextLine.orgSEND US MORE PEOPLE WHO WANT TO VOLUNTEER. People can be part of a solution, from their couch, in their jammies. CrisisTextLine.org/volunteer

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On Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman (LinkedIn co-founder and Greylock partner). From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise.