Redefining life insurance: An interview with Nichole Lecher

In this episode of McKinsey on Insurance, McKinsey's Eli Larrea speaks with Nichole Lecher, vice president of client experience, strategy, and journeys at Northwestern Mutual. See www.mckinsey.com/privacy-policy for privacy information

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The McKinsey on Insurance podcast features conversations with the leading thinkers in the global insurance industry. McKinsey partners and insurance executives discuss the challenges and opportunities insurance leaders are facing, featuring practical advice and inspirational ideas.