The Next Generation of Customer Success - with Jamie Davidson, Founder and CEO Vitally.io
Jamie Davidson, is a two time Chief Technology and after his stint as a first Chief Customer Officer decided that Customer Success technology was in need of a next generation platform with over 500 customers and funding by A16Z.
Om Podcasten
B2B SaaS and Cloud founders, CEOs, and Go-To-Market operating executives share their journey as they scaled their business from $0M ARR to $100M and beyond. The guests share their insights on measurements of success, performance metrics, and benchmarks they use to guide and inform their decision-making and growth journey.Guests include founders and CEOs of amazing success stories such as LinkedIn, DocuSign, Marketo, Gainsight, Salesforce Commerce Cloud, ringDNA, InsightSquared, Cloudera and Gong. Beyond founders and CEOs, we also speak with leading Venture Capitalists, Go-To-Market executives and industry thought leaders who share their experience and insights into customer acquisition, customer retention, and customer expansion best practices.