Customer Service Admin Modernization: A Conversation with Microsoft's Tina Ding

Send me a Text Message hereFULL SHOW NOTES https://podcast.nz365guy.com/481 Picture this: You're a customer service admin needing a modernized approach. What if there were improvements in customer service administration, security role management, and agent productivity features, all at your fingertips? This episode with our guest, Tina Ding, Senior Program Manager at Microsoft, brings this transformation to life! Tina takes us on a personal journey from China to Seattle, sharing her pass...

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Formerly, the Microsoft Business Applications PodcastDive into the future of work with the "Microsoft Innovation Podcast," exploring the intersection of People, Business, Technology, and AI. Engage with expert guests—including thought leaders from Microsoft, industry innovators, and community specialists—who are redefining the world with advancements in AI, Cloud technologies, the Power Platform, Dynamics 365, and beyond.Every episode delivers a blend of in-depth discussions, practical insights, and actionable strategies tailored for professionals driving enablement and innovation. Join us across our five shows:The Power Platform ShowThe MVP ShowThe Copilot ShowThe Ecosystems ShowThe AI Show (coming soon)Subscribe now and never miss an episode. Search for the "Microsoft Innovation Podcast" on your favourite app or visit https://podcast.nz365guy.com to suggest a guest. Stay connected, stay informed, and innovate your future with us.