Mini: Lessons from tragedy (Julie Shah and Laura Majors)
In the domain of human systems, quite often, progress has unfortunately been made after big disasters. The Three Mile Island nuclear accident, for example, in the '70s prompted people to rethink about how to design control rooms and human systems. Some accidents with the US Navy prompted the rebirth of the science of teams and on. With robots, inevitably in the news, we hear more about robots when they don't work and when there is an accident somewhere. MINDWORKS host, Daniel Serfaty, speaks ...