#184 "Explain Not Complain, Brainstorm Not Blame-Storm" with Bart Berkey

🎙️ Summary:In this solo episode, Bart Berkey unpacks a powerful leadership lesson inspired by a personal restaurant experience: the difference between explaining and complaining. After receiving an overcooked lobster dish and giving respectful feedback, Bart was met with indifference rather than action—highlighting a common leadership failure: acknowledging problems without offering solutions.He reflects on how leaders and employees alike can transform frustration into progress by explaining thoughtfully, not venting emotionally. Bart shares examples from sales training sessions and consulting work—including a hands-on activity with F1 Arcade’s sales team—that reinforce the idea of solution-oriented thinking.🧠 Key Takeaways:Complaining releases stress, but rarely drives change.Explaining builds clarity, trust, and continuous improvement.Great leaders shift from “blame storms” to “brainstorms.”Bart also celebrates the podcast’s growing recognition—named a top business leadership podcast in multiple categories—and encourages listeners to reflect: What’s something you’ve been complaining about… that you should start explaining instead?

Om Podcasten

A journey into the extraordinary. Stories of individuals who have gone above and beyond in their lives and careers. Those who defined excellence & achieved remarkable success. Join Bart Berkey, former Global Executive for the Ritz-Carlton as he sits down with influential leaders, innovators, and visionaries to uncover the key decisions, early influences, and acts of kindness that have shaped their paths. From hospitality legends like Horst Schulze, Founder of the Ritz-Carlton to entrepreneurial trailblazers like Kara Goldin, these conversations reveal the insights and lessons that inspire.