18/12/2020 - The Evolution of team Collaboration and Contact Centre with Cisco Collaboration and Contact Centre Leader Justin Woolen

Cisco have seen a major challenge to their credentials in Collaboration and Contact Centre this year, with the likes of Zoom and Microsoft making a real claim for their market leader crown. So what do they have in store to fight back the competition and why should we be excited about the 50+ innovations announced at their recent WebexOne digital summit. Cisco Head of Collaboration and Contact Centre Justin Woolen discuss the thought process behind the announcements and why they're best plac...

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NatChat is Natilik's regular technology podcast series focussed on thought leadership, stories and analysis from the technology industry. Natilik is a leading global technology services provider. As a company, our purpose is to be the confident guide for our clients; to learn, lead and transform. To assist our clients through the complex world of technology and deliver the best possible outcomes for their business. From hardware selection to digital transformation projects, together, we make it possible.