Connect With Your Customers

Send us a text This episode’s guest is Brett Lang, Co-Founder of Ikeono, a texting platform that allows retailers to communicate easily with their customers. Brett started managing Tibella Sports Group in 2017, and quickly realized the industry deserved a better way to communicate. Brett founded Ikeono with his brother Dru Lang, and the platform has changed what communication with our customers looks like and further automated the customer feedback loop to drive positive experiences to review...

Om Podcasten

The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com.Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate