Tackling Buyer Requests with Hamish Knox, Ep #421
What do you do when a buyer makes a request? It can be easy to quickly say, “Sure, I’ll do that,” and give them whatever they want. However, Hamish Knox has a far better strategy that will get everyone to what they want faster. In this episode of Negotiations Ninja, Hamish tackles all things buyer requests, including understanding why they’re making a request and how to hold them accountable. Outline of This Episode [1:39] Learn more about Hamish Knox [2:20] What to do when a buyer makes a request [7:47] Understanding why a buyer makes a request [12:14] How to hold buyers accountable [17:13] Does the “relationship” only exist in your head? [19:14] A good relationship is a profitable relationship [20:45] Handling culture shifts when people retire [22:58] How to approach virtual discussions Resources & People Mentioned Accountability the Sandler Way The Full Funnel Freedom Podcast Connect with Hamish Knox Sandler Training Connect on LinkedIn Connect With Mark Follow Negotiations Ninja on Twitter: @NegotiationPod Connect with Mark on LinkedIn Follow Negotiations Ninja on LinkedIn Connect on Instagram: @NegotiationPod Subscribe to Negotiations Ninja