Can Hotels Keep Humanity in Hospitality As Tech Takes Over?

During HITEC 2024 Tristan Gadsby, CEO of Alliants, and I discussed the crucial role of humanity in technology within hospitality. · We emphasize the importance of personal interactions over digital processes · How technology should empower staff to create memorable guest experiences · The need for user-friendly interfaces and the effective use of AI to personalize guest services · Moving beyond outdated systems to a more integrated approach

Om Podcasten

No Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.