Office Depot & OfficeMax President on Transformation & Omnichannel Innovation | Live at eTail 2025
In this insightful episode of Omni Talk Retail, Anne sits down with Kevin Moffitt, President of Office Depot and Office Max, live from eTail 2025! Kevin shares how his team is focusing on small business needs, AI-powered operational improvements, and omnichannel experiences.📌 Key Moments:0:06 - Welcome to eTail 2025 & sponsor shoutout1:00 - Kevin’s role at Office Depot and the importance of small businesses2:35 - How Office Depot is catering to digital-first customers4:50 - The evolution of hybrid work and retail’s role in adapting6:10 - Balancing human interaction with digital convenience in retail7:25 - How legacy brands can innovate to remain relevant9:00 - Office Depot’s 20-minute in-store pickup promise10:30 - How AI is streamlining operations and boosting efficiency12:00 - The future of personalized retail marketing🚀 Don’t miss this exclusive look at how Office Depot is attempting to transform!Thanks to NetElixir for helping to make our coverage possible.#officedepot #etail #etailwestThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy