Servant Leadership, Trust, and Compassion with Ken Blanchard and Randy Conley
Dr. Nathan Regier, your host, welcomes Ken Blanchard and Randy Conley coauthors of Simple Truth of Leadership: 52 Ways to Be a Servant Leader and Build Trust. Randy Conley is the Vice President of Client Services and Trust Practice Leader at The Ken Blanchard Companies. Randy authors the Leading with Trust blog and is a contributing author of the book Trust Inc.: Strategies for Building Your Company’s Most Valuable Asset and works globally to help organizations build trust. Ken Blanchard is one of the most influential leadership experts in the world, he’s co-authored more than 65 books including the iconic One Minute Manager. He is the co-founder and Chief Spiritual Officer of The Ken Blanchard Companies®, an international management training and consulting firm. In today’s episode, Nate, Ken, and Randy are exploring the intersection between servant leadership, trust, and compassion by unpacking some of the simple truths included in their book. Key Takeaways: [2:48] Randy and Ken share where they are on their journeys and why the book they wrote is so important. [5:38] How is the book structured? [7:45] Randy and Ken’s intentions were to simplify leadership. [8:52] Simple truth: The key to developing people is to catch them doing something right. [10:20] Simple truth: Praise progress. [12:30] Ken and Randy share their perspectives on individualizing leadership according to their personalities. [15:07] Ken and Randy talk about the concept of being self-full. [16:31] Simple truth: People who plan a battle really battle a plan. [17:37] How do Randy and Ken define trust? [20:02] Key elements that define trust: Ability, Believable, Connected, and Dependable [21:12] Simple truth: Trust is a skill that can be learned and developed. [22:24] Simple truth: People will never forget how you make them feel. [24:46] Simple truth: Apologizing is not necessarily an admission of guilt but an admission of responsibility. [28:28] Simple truth: There is nothing so unequal as the equal treatment of unequal. [32:28] Simple truth: Forgiveness is letting go of all hope for a better past. [34:56] Randy and Ken share the simple truths that are the most valuable to them. [37:04] Ken shares a saying from his mother: “God didn’t make any junk, there is a pearl of goodness in everybody.” [38:04] Randy shares his favorite simple truth: Love is the answer, now, what is the question? [40:46] Nate shares his three takeaways from an amazing conversation with Randy and Ken. Mentioned in this episode: The Compassion Mindset Simple Truths of Leadership Ken Blanchard Tweetables: “People who are servant leaders build trust.” #oncompassion “Leadership is an inside-out process.” #oncompassion “Self-full is about filling our tank so we can show up with energy to serve others.” #oncompassion “Leaders need to remember they have a tremendous impact on people.” #oncompassion “Forgiving others is a great self-full act.” #oncompassion