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Is customer service bad on purpose?

Press one. Press two. Try to find a human, but you can’t. Welcome to the nightmare that is customer service. Jeannie Walters and Jared Spool join Meghna Chakrabarti.

Om Podcasten

Get ready for your aha moment: Every weekday, host Meghna Chakrabarti pierces your news bubble to expose the whole story. Getting answers to the questions that need to be asked, examining our history and the human condition. No topic is too complicated or off the table. It’s all On Point.