Digital transformation in the banking ecosystem and the next big opportunity

From acting as a silent back office partner to being an enabler of banking services and new business models, technology has transformed not only the partnership between the CIO, CTO, and lines of business, but also the customer experience. What is the next big opportunity when it comes to the future of banking? What role will technology such as artificial intelligence play? In this episode of One Vision — FinTech Fuse! Theo chat with Vanja Tokic, expert retail strategy transformation manager at Raiffeisen Bank International AG on digitalizing the financial world and preserving the human touch. How will banking services being a commodity impact the future of financial services and banking business models? What role should banks play in society and an increasingly connected world, and how can we meet customers where they are? Tune in to find out!  Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

One Vision fintech fuse podcast, hosted by Theodora Lau, brings purposeful fintech innovation to spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a more equitable, inclusive, and sustainable world for future generations galvanized by innovation. The latest season, FinTech Fuse, brought to you by the powerhouse trio, Theodora Lau, Barb MacLean, and Stephanie Foster, continues the tradition of telling stories that matter.We speak to startup founders, investors, industry players, thought leaders and policy makers in the innovation ecosystem and get their views. While there have been a lot discussed about innovation in the western world, we believe that impact at scale can be achieved in the emerging markets too. In recent times we have seen several leap frog moments across the emerging world. What Alibaba and Tencent have achieved in China, PayTM in India and MPesa in Africa are great examples of impactful stories. We talk to many emerging market players and highlight their efforts to create such leap frog moments.We believe there are many innovation stories that have impact on people's life across the world. We identify these stories and talk to them about their journeys, successes and challenges they have had to overcome. In providing a stage for these entrepreneurs, thought leaders and innovators, we hope to inspire a generation looking to effect positive change. One Vision, One Dream, One Voice for One sustainable future. Hosted on Acast. See acast.com/privacy for more information.