Thought Leaders Episode 17: How to Provide an Experience That Delights Your Customers

​Meet Jeannie Walters, writer, speaker, and CEO of Experience Investigators to understand your customer’s journey, develop a CX strategy that delights, and learn how to drive action with results through customer journey mapping.

Om Podcasten

openSAP Invites you to learn with us on the go. Watch out for episodes with your favorite instructors as we interview them to uncover their own learning habits, discuss their courses, and ask them for additional learning recommendations for you. The series includes specially chosen Thought Leader episodes to highlight a diverse selection of innovative topics to help broaden our learning horizons and keep us inspired.