OpenVoice #01 - Jeroen de Bakker (Talpa) - Alexa Juke

By Jeroen de Bakker, CMO and CDO at Talpa Radio. “Many people thought that the advent of streaming would be the death of radio,” he began. “But we saw it as an opportunity. After all, radio is streaming avant la lettre – it was streaming long before streaming existed. We make content 24 hours a day. There are plenty of opportunities to use voice technology.” Talpa develops JUKE, a personal music guide that offers complete Dutch radio access, non-stop playlists, and access to 50 million songs. With both free and premium subscription services, JUKE serves a wide Dutch audience and a specific need. “Although our customers’ needs have never changed, their behavior has. With JUKE, we can be with them anywhere and everywhere they are. We’re turning listeners into users. But music streaming is a competitive space, so we knew how important it is to develop a solution before our competitors do. Now, we’re refining and expanding it to ensure we continue to meet their needs and keep it personal.

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OpenVoice is all about exploring the new realm of conversational channels