The importance of pre-educating patients and the positives that it drives for everyone in the practice
In this episode, Chris Bonsall, Vice President of Revenue Generation at Navigate Patient Solutions, explores the vital role of human interaction in patient pre-education. He addresses the limitations of traditional non-human patient education methods and emphasizes the inefficacy of these approaches. Chris underscores the significance of personalized, one-on-one communication with patients, particularly in increasing conversions to premium ophthalmic surgical options.