#Challengers: How Cogni Is Delivering Better Customer Service for All with Archie Ravishankar
How you treat your customers matters. But for many banks, the level of service you can expect is direct correlated to your account balance. That needs to change.And Archie Ravishankar, Founder and CEO at Cogni, is on a mission to do just that. At Cogni, he’s rising to the challenge with a platform to help the underserved, Gen Z and everyone else with their financial needs. What we talked about:-Why customer service matters-Why Gen Z are an important demographic to reach-How digital banks are shaking up finance.To ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.