#43 Dennis Wakabayashi - Two Guys In Dubai Talking Customer Experience -
Fellow podcasters are always awesome to host on the show. And when Dennis Wakabayashi, CX influencer of Expo 2020, founder of CX in the wild, podcaster, public speaker, CX strategist and consultant comes in town, that's even better. In short, Dennis is a big figure in CX. During our conversation, we talked about fascinating topics: 🇺🇸 Dennis had a modest upbringing in the US and went through stigma and racism 👨🏼🎨 He became a graffiti artist at the age of 16 and his parents learned it... waaay later ❌ He did not finish high school 🤩 For him, life is a suicide mission where no one made it alive, so... UNLEASH your potential 📏 Measuring CX is a disadvantage when it becomes a focus 🎯 Obstacles to team work are: absence of Unified, Clear and Simple goals 🎻 If businesses were an orchestra, the biggest mistake they do is to focus on the music instead of the space in between the notes AND MUUUUUUUCH MORE!!!! Dennis, it was a true joy welcoming you on the show. Thank you for passing by and let's do this again! ENJOY TO THE MAX 🤩🤩🤩!!!