Dark Patterns
The FTC has declared war on dark patterns, the use of design to manipulate people into taking actions against their interests. It settled with Publishers Clearinghouse and sued Amazon for what the FTC says are efforts to track and trap people into recurring Amazon Prime subscriptions. The line between optimizations and dark patterns is fuzzy, not least in the media industry. Troy Young's People vs Algorithms newsletterBrian Morrissey's The Rebooting newsletterAlex Schleifer's Universal EntitiesFollow Alex, Brian and Troy on Twitter