228: Customer-Focused Mindset for PMOs with Moussa Gherbi

Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Business Acumen Hey, IMPACT Driver!  The project economy is booming and PMOs are at the heart of it all!  As companies shift toward project-driven strategies, PMOs play a pivotal role in driving success – and you need to know how to take full advantage of this opportunity!   But here's the kicker: How can PMOs best serve their internal partners, like project and resource managers, all while keeping the big business goals in sight?  I am thrilled to welcome Moussa Gherbi, head of Customer Success at Planisware, to help answer this question.   In this episode, we're diving deep into how adopting a customer-centric mindset can be a game-changer for your PMO. Because, let's face it, mindset is where the magic happens!  Tune in for some serious PMO power moves. You won't want to miss this! Enjoy!    Learn More About PlaniswareConnect with us on LinkedInFollow us on TwitterFind us on FacebookLearn more about our productsRequest a demoQuadpack's Approach: A Case Study on Key Factors in New Product Development P.S. – This episode is sponsored by Planisware. Planisware offers cloud solutions that help you anticipate and shape tomorrow. By adding certainty in innovation and confidence to your decision-making, Planisware cloud solutions allow you to make your vision a reality. Learn more today about how Planisware can help you transform your projects.    Thanks for taking the time to check out the podcast! I welcome your feedback and insights!  I’d love to know what you think and if you love it, please leave a rating and review in your favorite podcast player. Please leave a comment below to share your thoughts. See you online! Warmly, Laura Barnard     GET NOTIFIED ABOUT NEW EPISODES TELL US WHAT YOU WANT TO LEARN PDU REPORTING INSTRUCTIONS        

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In this podcast, PMO leaders and those wanting to capitalize on the best of project management to deliver the organization’s strategy,will uncover the hidden secrets of the best PMOs, learn the game-changing techniques that transform any PMO into a value-driven IMPACT Engine, and explore the best ways for the PMO to become an integral part of the fabric and future of an organization. After spending two and a half decades helping organizations deliver change, with 15 of those years in the shoes of PMO leader inside organizations, Laura strongly believes that there is more to making an IMPACT than templates, tools, and process. She’ll show you how to make the shifts necessary to becoming a business focused PMO that will become an invaluable organizational asset. With her guests and insights, we explore the sticky situations and tough challenges PMO leaders face, from sorting through all of the “noise” about what the PMO “should” do to finding the best ways for your PMO to make an IMPACT. Listen in and you can discover how to shift your focus from outputs to outcomes, fundamentally changing the game for your PMO and personal success.