"Frictionless" Customer Service

If there’s one truth in business, it’s that customers don’t want to contact you even if we keep giving customers every wrong reason to do so! What would happen if this stressful “friction” was removed? Amazon's first global Vice President, and Bestselling author, Bill Price sits down with Rob and shares key principles and tips that will have customers flocking to you!

Om Podcasten

Join professional speaker and five-time bestselling author Rob Jolles as he takes the mic to host Pocket-Sized Pep Talks! This dynamic show delivers concise, impactful messages designed to inform, entertain, inspire, and motivate. Through thought-provoking interviews with fascinating guests and Rob’s own unique commentary, listeners gain valuable insights for both personal and professional growth. Engaging conversations and thoughtful questions keep audiences coming back for more—because sometimes, the best advice comes in small but powerful doses.