Ticketmaster Under the Magnifying Glass

The concert giant has long been the target of consumer complaints and artists’ ire. Recent incidents involving Taylor Swift and Bad Bunny have renewed focus on problems in the live marketplace. Guest: Ben Sisario.

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The Popcast is hosted by Jon Caramanica, a pop music critic for The New York Times. It covers the latest in popular music criticism, trends and news. Unlock full access to New York Times podcasts and explore everything from politics to pop culture. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify. Also, for more podcasts and narrated articles, download The New York Times app at nytimes.com/app.