186: CannonDesign’s Billie, An AI Companion Transforming Architectural Workflows

How can AI transform knowledge sharing and efficiency in architecture?In the latest episode of Practice Disrupted, Evelyn Lee explores how artificial intelligence is reshaping workflows in architecture firms. She is joined by Emily Lotterer, National Marketing Operations Leader at CannonDesign, and Joel Yow, Director of Digital Products, to discuss the firm’s AI-powered tool, Billie. Designed as an internal AI companion, Billie helps streamline knowledge sharing, improve efficiency, and enhance collaboration across the firm.The conversation begins with the origins of Billie, which started as an AI hackathon project before evolving into a firm-wide tool. Emily and Joel share insights on how CannonDesign built and implemented Billy, balancing automation with human expertise to ensure security, accuracy, and practical value. They discuss how the tool is used across different departments, from marketing and HR to project teams searching for critical design data.Evelyn and her guests also explore the broader implications of AI in architecture, from ethical considerations to the evolving role of architects in a technology-driven workplace. They discuss the importance of data quality, adoption strategies, and how AI can free up time for architects to focus on high-value, creative work."AI isn’t here to replace architects—it’s here to help us focus on what we do best." – Joel YowThe episode concludes with reflections on the future of AI in architecture and advice for firms looking to integrate AI tools into their workflows.Guests:Emily Lotterer is the National Marketing Operations Leader at CanonDesign, where she specializes in optimizing marketing systems, streamlining workflows, and integrating technology into business development strategies. She played a key role in shaping Billie, ensuring that AI supports—rather than replaces—human creativity and collaboration.Joel Yow is the Director of Digital Products at CanonDesign, where he leads AI and technology initiatives that enhance design processes and firm-wide efficiency. With a background in design, entrepreneurship, and data strategy, he previously founded Linear A, a firm focused on integrating data-driven insights into architecture and design.📍 Show Links:Connect with Emily Lotterer on LinkedInConnect with Joel Yow on LinkedInLearn more about CanonDesign📍 Follow Practice Disrupted on Social:Facebook | Instagram | LinkedIn | Pinterest | TwitterCheck out our past episodes Be a part of our community — join the conversation

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The evolution of architectural practice has been relatively slow towards change, yet modern shifts in business and design management have prompted today’s leading architects to rethink how they work. On Practice Disrupted, Evelyn Lee, an architect, design strategist, and Senior Experience Designer at Slack, and architecture business strategy consultant, Je’Nen Chastain, set out to illuminate the future of the profession to help architects remain relevant and valuable in a changing world. They will explore how technology, cultural shifts, and emerging best practices are prompting firm owners to assess their business models and make adjustments in their studios. Each episode features an industry leader, and together our hosts will explore the new frontier of architectural practice.