Unlocking the power of Customer Experience Data

Interest in data and what can be done with it has hit an all-time high, and organizations are rushing to capture more and more of it. In this episode, Christoph Windheuser, Global Lead of Intelligent Empowerment at ThoughtWorks, interviews Questback CTO, Radu Immenroth to explore how Questback built the infrastructure needed to manage and use their vast amount of customer data. If you are a business or tech leader wanting to understand how to make the most of your valuable data assets, this is the podcast for you.

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Pragmatism in Practice addresses the challenges facing today’s digital leaders and gives practical approaches to overcoming them. We have candid conversations with a range of inspiring change-makers who share stories of becoming a modern digital business. 334660