Customer Service Special: Turn Haters Into Fans!

Sometimes customers are unhappy. And sometimes they're PISSED. So what do you do when someone comes at you in full force? In this episode, Jason shares his own secret to disarming angry customers, and then talks to customer service expert Jeanne Bliss about how to truly connect with your consumers.

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You have business problems. This show has solutions. Each week, Entrepreneur’s Editor in Chief Jason Feifer digs deep with entrepreneurs and CEOs — identifying the major problems they faced, the solutions that worked, and how YOU can put them to use in your business. No fluff, all tactics. Let’s solve your problems.