Are You Being Transparent With Your Customers?

In this Topical Zoom episode, I speak with Hannah Chaplin, CEO & Co-founder of Receptive, a Product Demand Intelligence for SaaS companies, about transparency and customer feedback. Customer feedback is a very important aspect of any product (or service). That said, the lack of action (or inaction) on customer feedback is one of the most […]The post DYT 117: Are You Being Transparent With Your Customers? | Hannah Chaplin appeared first on . This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit kartvee.substack.com

Om Podcasten

The Product Mindset is a set of ideas (skills, techniques, and thinking hacks) that successful product makers possess, that allows them to learn, push through challenges and setbacks and more importantly, learn from the success of their peers. On Product Mindset by Design Your Thinking Labs, you will find a mix of deep-dive interviews, focused interviews around the product mindset, and solo episodes where we discuss the Product Mindset with experts and influencers. The show's host Karthik Vijayakumar interviews product experts, CEOs, editors, designers, coaches, and startup founders on various topics that encompass the Product Mindset. This podcast is for product managers, designers, entrepreneurs, product teams at startups, and everyone that's aspiring to get into these roles. You will find actionable advice, downloads, ebooks, and much more that accompany each episode. For more details, check out the podcast at www.designyourthinking.com/podcasts. kartvee.substack.com